source: http://socialmediatoday.com/index.php?q=SMC/202413
- Be polite
- Dress neatly
- Smile
- Shake hands firmly
- Hug if appropriate
- Illustrate your knowledge
- Make eye contact
- Speak clearly
- Share ideas, content and praise
- Be positive
- Ask how they are doing
- Know when to shut up
- Use a clear and distinctive avatar
- Talk about everything but you most of the time
- Be confident your product or service is valuable
- Make it easy for people to buy, but also to return
- Say “please” “thank you” and “excuse me”
- Admit when you're wrong
- Don't gloat when you're right
- Hold the door or elevator for someone else
- Pay attention to those talking to you
- Don't gossip
- Be open minded
- Respect their right to not answer or agree
- Do all of that consistently
Sunday, March 11, 2012
25 Simple Ways To Earn Trust
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